7 Business Tools to Boost Sales

Business Tools to Boost Sales

7 Business Tools to Boost Sales (Two of the Originals No Longer Exist)

Two of the seven tools recommended in the original version of this list have since been acquired and shut down, which is exactly the risk of chasing “best tools” lists in a market moving this fast. Here’s what’s still standing, what replaced what disappeared, and where AI has genuinely changed the category since 2018.

Sales teams using AI tools now report 50% more leads and appointments compared to those that don’t, according to McKinsey’s 2025 B2B Sales Pulse survey, and 81% of sales professionals report using AI tools at least occasionally as of 2026. That’s a meaningfully different starting point than 2018, when most of the tools in the original version of this list were framed around manual workflows AI now automates. Below is an updated look at the same seven categories, with corrections for what’s changed, what’s gone, and what’s replaced it.

50% more leads and appointments with AI toolsMcKinsey’s 2025 B2B Sales Pulse survey found sales teams using AI report 50% more leads and appointments compared to teams relying on manual processes, with 81% of sales professionals now using AI tools at least occasionally.

1. Employee advocacy: Smarp Discontinued

Smarp, the employee advocacy tool this guide originally recommended, was acquired by Firstup in September 2021 and no longer exists as a standalone product. The underlying idea it was built around, turning employees into a distributed content and social-selling channel, is still sound. If you’re evaluating tools in this category today, Firstup (Smarp’s successor platform) and similar employee communication and advocacy tools like GaggleAMP now cover the same ground, generally with more built-in AI content suggestions than Smarp originally had.

2. Web and marketing analytics: Oribi Discontinued

Oribi, the no-code analytics dashboard originally recommended here, was acquired by LinkedIn in February 2022 for a reported $80 to $90 million, and its customer-facing product was shut down shortly after, with existing customers pushed toward alternatives. If you’re looking for a simplified, business-owner-friendly analytics dashboard today, tools like Google Analytics 4, Plausible, or PostHog now fill that role, with GA4 in particular becoming the default free option most businesses end up using.

3. Email finding and verification: Norbert (VoilaNorbert) Still active

VoilaNorbert is still operating and still does what the original recommendation described: finding and verifying B2B email addresses. What’s changed around it is the broader category, prospecting tools now routinely layer AI-driven signal detection on top of basic email finding, so a modern evaluation should weigh Norbert against newer AI-native prospecting tools, not just older email finders.

4. Outbound sales automation: Growbots Still active

Growbots remains active, though the outbound sales category around it has shifted meaningfully toward AI-personalized outreach. Signal-personalized outreach, meaning messages triggered by a specific buying signal rather than a generic template, now achieves 15% to 25% reply rates, compared to a 3% to 5% industry average for standard cold email, according to a 2026 AI sales prospecting report from Autobound drawing on Salesforce, Gartner, and HubSpot data. If your outbound tool isn’t incorporating this kind of signal-based personalization by now, it’s worth checking what’s changed in the category since 2018.

15–25% reply rates with signal-personalized outreachA 2026 AI sales prospecting report found signal-personalized outreach, messages triggered by a specific buying signal, achieves 15% to 25% reply rates, compared to just 3% to 5% for standard, non-personalized cold email.

5. Customer support: Groove Still active

Groove (GrooveHQ) remains active and still positions itself around unified, collaborative support for small and mid-sized teams. As covered in our broader look at tools and resources for growing a business, most help desk platforms in this category, Groove included, have added AI-drafted response suggestions since 2018, which is worth checking for specifically if you haven’t re-evaluated your support stack recently.

6. SEO and keyword research: UberSuggest Still active

UberSuggest is still active and still free at its core tier, remaining a reasonable entry point for keyword research and competitor analysis. What’s changed since 2018 is the broader SEO landscape around it: AI Overviews now shape a meaningful share of search results, so keyword research tools in 2026 are increasingly expected to show AI-citation and visibility data alongside traditional ranking data, not just search volume and difficulty.

7. Paid social: Facebook Ads (now Meta Ads)

Meta’s advertising platform is still one of the most capable targeting systems available, though the mechanics behind it have changed substantially since 2018. Manual audience targeting has given way to AI-driven Advantage+ campaigns, which now handle most of the bidding, placement, and audience-finding work that used to require manual configuration, part of the broader shift covered by artificial intelligence in marketing. The remarketing opportunity the original guide highlighted is still one of the strongest use cases for the platform, and if anything it’s become more automated and more precise since 2018.

$4.8B → $11.4B: the AI-in-sales market by 2028The global AI in sales market reached $4.8 billion in 2025 and is projected to hit $11.4 billion by 2028, a 33% compound annual growth rate, according to 2026 market research, underscoring how much investment has poured into this category since the original tools on this list launched.

The real lesson from this update

Two out of seven tools recommended in a “best tools” list from 2018 no longer exist in their original form, which is a useful reminder for how to read any tools roundup, including this one: evaluate the category and the underlying capability, not just the specific brand name, since the brand is the part most likely to change.


Frequently asked questions

What happened to Smarp?

Smarp, an employee advocacy platform, was acquired by Firstup in September 2021 and no longer operates as a standalone product. Firstup and similar tools like GaggleAMP now serve the same employee advocacy and social-selling function.

What happened to Oribi?

Oribi, a no-code marketing analytics dashboard, was acquired by LinkedIn in February 2022 for a reported $80 to $90 million, and its customer-facing product was shut down shortly after. Google Analytics 4, Plausible, and PostHog are common alternatives today.

Is VoilaNorbert (Norbert) still a good email finding tool?

Yes, it’s still active and does what it originally set out to do: find and verify B2B email addresses. It’s worth comparing against newer AI-native prospecting tools that layer buying-signal detection on top of basic email finding, since that’s become a meaningful differentiator in the category.

Does AI actually improve sales outreach results, or is it overstated?

The data suggests a real effect: sales teams using AI report 50% more leads and appointments according to McKinsey’s 2025 research, and signal-personalized outreach achieves 15% to 25% reply rates compared to 3% to 5% for standard cold email, according to a 2026 AI sales prospecting report.

Should I still use free tools like UberSuggest for SEO research?

UberSuggest remains a reasonable free starting point for keyword research, though it’s worth checking whether any keyword tool you use in 2026 also surfaces AI Overview visibility and citation data, since that’s become an increasingly important part of search performance.

How much has the AI-in-sales market actually grown?

The global AI in sales market reached $4.8 billion in 2025 and is projected to hit $11.4 billion by 2028, a 33% compound annual growth rate, according to 2026 market research, reflecting how much has changed in this space since 2018.

Is Facebook Ads still worth using for lead generation and remarketing?

Yes, and the remarketing capability specifically has become more automated and precise since 2018, now largely managed through Meta’s AI-driven Advantage+ campaign system rather than the manual targeting setup this guide originally described.

What’s the safest way to evaluate a “best business tools” list from a few years ago?

Treat the category (analytics, prospecting, support, SEO) as the durable part of the advice and verify the specific tool name separately, since brand-level recommendations age far faster than the underlying strategic advice behind them.

Sources referenced: StealthAgents (AI Sales Tools Adoption Statistics 2026, citing McKinsey’s B2B Sales Pulse survey), Autobound (State of AI Sales Prospecting 2026, citing Salesforce, Gartner, and HubSpot data), Tracxn (Smarp and Oribi company and acquisition profiles, 2026), TechCrunch (LinkedIn’s acquisition of Oribi).