Posted on By Vincent Goh

What To Do When Your Facebook Ads Account Gets Banned?

Facebook Ads Account Gets Banned

Why Your Facebook Ads Account Gets Banned (And How to Fix It)

Running Facebook ads is one of the most effective ways to grow your business, but what happens when your Facebook Ads account gets banned? Many advertisers face this frustrating issue, often without clear explanations from Facebook.

In this blog post, we’ll explore:
✅ Common reasons why Facebook bans ad accounts
✅ How to recover a banned Facebook Ads account
✅ Proven strategies to prevent future bans

If you’ve ever had your ad account disabled or want to avoid it happening in the future, this guide is for you.

Why Did Facebook Ban My Ads Account?

Facebook has strict advertising policies, and even minor violations can lead to sudden ad account bans. Here are the most common reasons:

1. Violating Facebook’s Advertising Policies

Facebook has a long list of prohibited content, including:

  • Misleading claims (e.g., “Get rich quick” schemes)

  • Restricted products (e.g., CBD, weapons, adult content)

  • Unacceptable business practices (e.g., fake testimonials, bait-and-switch)

👉 Solution: Always review Facebook’s Advertising Policies before running ads.

2. Low-Quality or Misleading Ads

Facebook prioritizes user experience, so if your ads:

  • Have clickbait headlines

  • Use excessive capitalization or emojis

  • Lead to poor landing pages (e.g., slow loading, irrelevant content)

…your account may get flagged.

👉 Solution: Ensure your ads provide real value and match your landing page content.

3. Too Many Policy Violations or Rejected Ads

If Facebook rejects multiple ads, they may restrict or ban your account as a precaution.

👉 Solution: If an ad gets rejected, fix the issue instead of resubmitting it unchanged.

4. Suspicious Payment Activity

Issues like:

  • Using a fake name or card

  • Frequent payment declines

  • Sudden high spending (triggers fraud alerts)

…can lead to a ban.

👉 Solution: Use legitimate payment methods and avoid sudden spending spikes.

5. Multiple Complaints or Negative Feedback

If users report your ads as spam or misleading, Facebook may disable your account.

👉 Solution: Monitor ad engagement and address customer complaints quickly.

6. Running Ads from a New or Unverified Account

New accounts with little activity are more likely to get flagged.

👉 Solution: Warm up your account by:

  • Running small campaigns first

  • Engaging with Facebook (liking pages, posting content)

  • Verifying your business manager

How to Recover a Banned Facebook Ads Account

If your account is banned, don’t panic. Follow these steps:

Step 1: Check the Reason for the Ban

Go to Facebook Ads Manager → Account Quality to see why you were banned.

Step 2: Submit an Appeal

If you believe it was a mistake:

  1. Go to Facebook’s Support Page.

  2. Click “Request a Review.”

  3. Provide details and evidence (e.g., business docs, ad approvals).

Step 3: Contact Facebook Support (If Possible)

If you have a Facebook rep, email them directly. Otherwise, try:

  • Facebook Business Help Chat

  • Meta’s Official Support

Step 4: Create a New Account (If All Else Fails)

If Facebook doesn’t reverse the ban, you may need to:
✅ Use a new Business Manager
✅ Set up a new payment method
✅ Verify your identity

⚠️ Warning: Don’t just create a new personal account—Facebook may link and ban it.

How to Prevent Facebook Ad Account Bans in the Future

1. Follow Facebook’s Policies Strictly

  • Avoid restricted industries unless properly approved.

  • Don’t use false claims or sensational language.

2. Warm Up New Ad Accounts

  • Start with small budgets ($5–$10/day).

  • Run engagement campaigns before conversions.

3. Keep High Ad Quality

  • Use clear, honest messaging.

  • Ensure landing pages load fast and match the ad.

4. Monitor Feedback & Complaints

  • Check Ad Relevance Scores.

  • Respond to negative comments quickly.

5. Use a Verified Business Manager

  • Get Facebook Blueprint certified.

  • Verify your domain and business details.

Getting your Facebook Ads account banned can be frustrating, but most bans happen due to policy violations or suspicious activity. By understanding Facebook’s rules and proactively managing your account, you can reduce the risk of bans and keep your ads running smoothly.

If your account is banned, submit an appeal immediately and provide all necessary documents. If that fails, follow best practices when setting up a new account.

🚀 Need help with Facebook Ads? Check out my Facebook Ads Consulting Services to run ads without the risk of bans!